Privacy policy
Privacy policy
Privacy policy
Privacy policy
Last updated: 20 Nov 2025
At Clean Mate, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect the following types of personal information:
1.1 Personal Information
Name
Phone number
Email address
Residential or business address
Booking details and service preferences
Payment information (processed securely via third-party platforms)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and analytics data
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information for the following purposes:
To provide and manage cleaning services
To confirm bookings, send updates, and communicate with you
To issue invoices and process payments
To improve our website, services, and customer experience
To respond to enquiries and customer support requests
For marketing purposes (only with your consent)
To comply with legal obligations
We do not sell, rent, or trade your personal information.
Sharing Your Information
We may share your information only when necessary:
Service providers (e.g., payment processors, CRM platforms, email tools)
Staff or contractors who help deliver cleaning services
Regulatory authorities where required by law
All third-party partners are obligated to protect your data in accordance with privacy standards.
Cookies and Website Tracking
We use cookies and analytics tools (such as Google Analytics) to:
Improve website performance
Understand how visitors use our site
Personalise content
You can disable cookies through your browser settings, but some features may not function correctly.
Accessing or Updating Your Information
You may request to:
Access the personal information we hold
Correct or update your information
Request deletion of your data
Contact us using the details below. We will respond within a reasonable timeframe as required by law.
Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:
Email address:
Phone number:
At Clean Mate, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect the following types of personal information:
1.1 Personal Information
Name
Phone number
Email address
Residential or business address
Booking details and service preferences
Payment information (processed securely via third-party platforms)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and analytics data
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information for the following purposes:
To provide and manage cleaning services
To confirm bookings, send updates, and communicate with you
To issue invoices and process payments
To improve our website, services, and customer experience
To respond to enquiries and customer support requests
For marketing purposes (only with your consent)
To comply with legal obligations
We do not sell, rent, or trade your personal information.
Sharing Your Information
We may share your information only when necessary:
Service providers (e.g., payment processors, CRM platforms, email tools)
Staff or contractors who help deliver cleaning services
Regulatory authorities where required by law
All third-party partners are obligated to protect your data in accordance with privacy standards.
Cookies and Website Tracking
We use cookies and analytics tools (such as Google Analytics) to:
Improve website performance
Understand how visitors use our site
Personalise content
You can disable cookies through your browser settings, but some features may not function correctly.
Accessing or Updating Your Information
You may request to:
Access the personal information we hold
Correct or update your information
Request deletion of your data
Contact us using the details below. We will respond within a reasonable timeframe as required by law.
Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:
Email address:
Phone number:
At Clean Mate, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect the following types of personal information:
1.1 Personal Information
Name
Phone number
Email address
Residential or business address
Booking details and service preferences
Payment information (processed securely via third-party platforms)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and analytics data
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information for the following purposes:
To provide and manage cleaning services
To confirm bookings, send updates, and communicate with you
To issue invoices and process payments
To improve our website, services, and customer experience
To respond to enquiries and customer support requests
For marketing purposes (only with your consent)
To comply with legal obligations
We do not sell, rent, or trade your personal information.
Sharing Your Information
We may share your information only when necessary:
Service providers (e.g., payment processors, CRM platforms, email tools)
Staff or contractors who help deliver cleaning services
Regulatory authorities where required by law
All third-party partners are obligated to protect your data in accordance with privacy standards.
Cookies and Website Tracking
We use cookies and analytics tools (such as Google Analytics) to:
Improve website performance
Understand how visitors use our site
Personalise content
You can disable cookies through your browser settings, but some features may not function correctly.
Accessing or Updating Your Information
You may request to:
Access the personal information we hold
Correct or update your information
Request deletion of your data
Contact us using the details below. We will respond within a reasonable timeframe as required by law.
Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:
Email address:
Phone number:
At Clean Mate, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect the following types of personal information:
1.1 Personal Information
Name
Phone number
Email address
Residential or business address
Booking details and service preferences
Payment information (processed securely via third-party platforms)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and analytics data
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information for the following purposes:
To provide and manage cleaning services
To confirm bookings, send updates, and communicate with you
To issue invoices and process payments
To improve our website, services, and customer experience
To respond to enquiries and customer support requests
For marketing purposes (only with your consent)
To comply with legal obligations
We do not sell, rent, or trade your personal information.
Sharing Your Information
We may share your information only when necessary:
Service providers (e.g., payment processors, CRM platforms, email tools)
Staff or contractors who help deliver cleaning services
Regulatory authorities where required by law
All third-party partners are obligated to protect your data in accordance with privacy standards.
Cookies and Website Tracking
We use cookies and analytics tools (such as Google Analytics) to:
Improve website performance
Understand how visitors use our site
Personalise content
You can disable cookies through your browser settings, but some features may not function correctly.
Accessing or Updating Your Information
You may request to:
Access the personal information we hold
Correct or update your information
Request deletion of your data
Contact us using the details below. We will respond within a reasonable timeframe as required by law.
Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:
Email address:
Phone number:
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